
FAQ’S
Frequently Asked Questions
Virtual Mailbox And Virtual Business Address
A Virtual Business solution is a comprehensive package of services that provides businesses with a prestigious commercial address, mail handling and forwarding services, administrative and concierge services, and dedicated staff to support every aspect of their business needs without needing physical office space.
A virtual address can be used for various purposes, such as publishing on a business website, social media, and other marketing materials. It can also be used on business cards and other printed materials to give a professional appearance to the business.
If a virtual address is being used for a business in Vancouver, Canada, a business license can be obtained with the virtual address. However, a business permit is also required if the business is conducted in Vancouver. The Virtual Business address and unique office number can be used to fulfill this requirement.
Yes, having a Virtual business address can benefit a business. It can help maintain a professional image without the expenses of physical office space and provide continuity for the business’s physical location. A Virtual Business address can also improve the business’s credibility and reputation.
Yes, you can use your virtual business address to register your business with the Province of Vancouver, Canada, and obtain a business license. This is a convenient and cost-effective option for businesses that do not require a physical office space.
Yes, You can use your Virtual Business address and unique office number to create a listing on Google My Business. It is a great way to increase online visibility and improve your business’s search engine rankings.
Yes, you can. However, please refer to your terms and conditions for limitations on dimensions. The service is useful if you are in a situation where the supplier can only ship to a Canadian address. Before forwarding, we would source the new shipping company and costs and provide you with the cost-plus estimates.
When signing up for our service, your mail and packages are handled at your address. You must inform your senders of your new address or file a Temporary Change of Address form with your local post office.
Both plans offer the same services at the same cost, and you can add a business name to either plan. However, we are in the process of adding new business service options to the Virtual Business Address plan.
Yes, many of our customers have successfully used our service for business registration and DMV needs.
You can use the virtual business address immediately after providing identification and confirming your forwarding address. Your new unique address is provided, and some basic instructions and answers about the service, and you are ready to proceed.
By using Postalgrid’s Virtual Mailbox and business address service, you can benefit from a more professional image for your business, secure mail handling and forwarding services, a flexible location to meet your needs, a cost-effective alternative to a physical address, the opportunity to establish a local presence in another city.
To rent a mailbox with Postalgrid, you need to choose a plan and sign up on its website, provide the required personal information and valid identification forms, complete the payment using credit cards or PayPal, receive your mailbox details by email, and start using your mailbox for all your mail and package needs.
Postal Grid immediately notifies customers when new mail arrives at their Virtual Business address, allowing them to stay on top of their mail without constantly checking their mailbox. Customers can receive instant mail alerts via email or text message. We will notify you the same day we receive your mail. If you do not receive a notification, you do not have any mail.
Yes, Postalgrid offers mail forwarding services worldwide, allowing customers to receive their mail anywhere. This service is especially beneficial for businesses with employees or clients in different parts of the world.
Although using a residential address for business registration is possible, it can create privacy and security concerns for business owners. Additionally, suppose the business is registered as an LLC or corporation. In that case, a registered agent must be designated, and a summons may be served at the home address if it is listed as the registered agent’s address.
Once you provide identification and confirm your forwarding address, you can start using your new unique address immediately. We will provide some basic instructions and answer any questions you may have about our service.
We request ID to ensure that our members are legitimate and to provide security for our business by monitoring proper business usage of our address, which is published on our members’ websites. Thank you for being so understanding.
No, our services are entirely virtual, and we do not offer the option to collect mail in person. Our mail response team either digitizes your mail or forwards the physical letters to you wherever you are.
Yes, you can. Please refer to the terms and conditions for limitations on package dimensions.
This service is useful if you need to receive packages from a supplier who can only ship to a Canadian address. We will receive your parcels and packages and forward them to you wherever you are. Before forwarding, we will source a new shipping company and provide cost estimates.
You can add up to 4 extra recipients to receive mail with your virtual mailbox address, as long as you all live in the same address. Please note that the use of your Postal Box is non-transferable.
We will hold your mail as long as your subscription with Postalgrid virtual mailbox services remains active.
We can forward your mail as often as you need. All forwarded mail will typically leave our facility at 4 PM (PST) every day.
The Basic Package includes scanning and sending for only $0.35 CAD per page. Plus and Premium subscribers enjoy this service for free.
Rent-A-Shelf Service By Postalgrid
Rent-A-Shelf is a service that allows individuals or small businesses to rent a portion of a larger retail space to display and sell their products. Rent-A-Shelf provides an affordable and flexible solution for those who want to sell their goods but need more resources to lease a full storefront. The three most important pieces of information about Rent-A-Shelf are:
● Rent-A-Shelf provides a cost-effective solution for small businesses to display and sell their products.
● It offers flexible rental options to accommodate different business needs.
● Rent-A-Shelf provides a shared retail space where businesses can benefit from each other’s traffic and exposure.
Rent-A-Shelf provides a designated area within a larger retail space for individuals or small businesses to rent. The size and location of the shelf will depend on the rental agreement and the availability of the space. The rental agreement typically includes a monthly fee and the terms and conditions of the rental. The three most important pieces of information about how Rent-A-Shelf works are:
● Rent-A-Shelf provides a designated area within a larger retail space for individuals or small businesses to rent.
● The size and location of the shelf will depend on the rental agreement and the availability of the space.
● The rental agreement typically includes a monthly fee and the terms and conditions of the rental.
Rent-A-Shelf suits a wide range of products, including handmade crafts, jewelry, clothing, accessories, and small home decor items. However, some products may not be suitable for Rent-A-Shelf, such as large and bulky items or products that require specific environmental conditions. Look below to know what products are suitable for Rent-A-Shelf and what is not:
● Rent-A-Shelf suits a wide range of products, including handmade crafts, jewelry, clothing, accessories, and small home decor items.
● Some products, such as large and bulky items, may not be suitable for Rent-A-Shelf.
● Some products may require specific environmental conditions that may not be met within a shared retail space.
To get started with Rent-A-Shelf, you should first research the available options in your area and determine if it is a suitable solution for your business needs. Once you have identified a potential location, you should contact the Rent-A-Shelf provider and inquire about the rental options and availability. You may need to provide information about your products and business to ensure it fits the shared retail well.
Postal Grid offers a Rent-A-Shelf service at its location in Vancouver, Canada. This service is ideal for small businesses or individuals who want to showcase their products in a physical retail space without needing a full storefront. By renting a shelf from Postalgrid, customers can access a prime location in a bustling retail environment, allowing them to showcase their products and connect with customers in-person.
Postal Grid provides all the necessary infrastructure for product display, including the shelf and signage or promotional materials. Customers only need to bring their products and start selling. The shelves are located in a high-traffic area of the store, ensuring maximum product exposure. Renting a shelf from Postalgrid is an affordable and flexible option for businesses that want to establish a physical retail presence without the upfront costs associated with a traditional store.
The rental terms are flexible, and there is no long-term commitment required. At Postalgrid, they are committed to helping small businesses succeed, and their Rent-A-Shelf service is one of the many ways they support entrepreneurs and help them reach their goals.
How The Billing And Invoicing Work
Upon registration for a new subscription, we will issue an invoice that covers the prorated remainder of the month, along with the refundable deposit and taxes. Your next invoice will be set for the first of the following month.
We accept major credit and debit cards and PayPal payments for monthly subscriptions.
Once your payment is processed, we will send your invoice via email.
We do not have an automatic renewal process. To renew your subscription, kindly inform us about your intention to do so.
Our service does not include any additional fees or hidden charges. You can rest assured that the price you see is the price you pay.
We go through simple contracts to ensure your privacy and security.
Postalgrid is not responsible for any direct, indirect, general, special, or consequential damages arising from or in any way connected to this Agreement, regardless of whether such damages are based on contract or tort.
Questions About Our Cancellation Policy
Yes, you can cancel your subscription at any time. All you need to do is email us a written notice to contact@postalgrid.com. We will confirm the cancellation and notify you through email.
If you have an annual subscription, you can cancel anytime during the subscription period, and we will continue to provide mail-handling services until the end of that period. However, if you require us to stop mail handling, you must request it. We do not offer refunds on prorated amounts for canceled annual subscriptions.
Final payment refers to the completion of payment, either in person or via our website, at the end of your subscription period. Please note that no refunds will be issued once the final payment has been made.